Question: Is it expensive to operate?

Answer: No! These Electric Fireplaces operate for pennies a day. The flame uses slightly under 300 Watts of power. With an average electricity rate, the unit operates for a remarkable 3¢/hr providing all the warmth, ambiance and romance of a fireplace. When you choose to activate the heat feature, the total cost to operate the flame and heater is approximately 8¢/hr* (gas fireplace manufacturers regularly advertise running costs of 17¢/hr)! *Electricity rates vary. 8¢/hr based on heater cycling at 50%.


Question: How efficient are Electric fireplaces?

Answer: electric fireplaces are 100% efficient. All of the energy supplied to the unit is converted into heat, which stays in the room to keep you warm.* *Many gas fireplaces advertise 70-80% efficiency. This means that 20-30% of the energy supplied to the units is vented outside.

Question: Can Electric Fireplaces be easily relocated?

Answer: Yes! Unlike gas fireplaces, which require venting fuel pipelines, the electric fireplace just needs to be unplugged! When you need a change you can move it to a different room and when you move to a new home you can take your investment with you!

Question: Can you put these fireplaces in any room?

Answer: Dimplex fireplaces distribute a warm, gentle, even heat over a wide area by means of a quiet fan-forced heater. It will produce about 5100 BTU of total heat.* So, working in conjuction with the home's primary heating system, the electric fireplace is capable of taking the chill off just about any size room when required. *Most gas fireplaces produce over 20,000 BTU of heat in a single room while the average size home requires only 90,000 BTU to heat the entire house..

Question: Will the flame operate without heat?

Answer: Yes! The flame and heater operate independently of each other. This means you can enjoy the ambiance of of a realistic flame all year round!* *In many gas units, the flame cycles off as the room temperature rises and you lose the flame effect until the room cools down again. In smaller rooms, gas fireplaces can be off a lot of the time and in the warmer climates they may not come on at all unless the thermostat is set higher than the room temperature

Question: Can the flame be adjusted?

Answer: Yes. The fireplace controls allow you to adjust the background light and speed of the flame to create an ambiance to suit any mood.

Question: Will one of these fireplaces fit into an existing fireplace opening?

Answer: The Dimplex fireplace inserts are designed to fit just about any fireplace opening with ease. An electric fireplace insert instantly brings any existing fireplace to life.

Question: Is it easy to maintain?

Answer: Yes. Every 2 to 3 years the light bulbs, readily available at any hardware store, will need to be replaced. You will be able to do this easily yourself.* *Most other fireplaces require ongoing, costly maintenance, which must be performed by qualified service technicians

Question: Where can I put the fireplace?

Answer: You can put the fireplace in just about any indoor area as long as it is clean and dry. Whether you want to add ambiance to your living room, family room, bedroom, kitchen, foyer or dining room, as long as there's an outlet, there's no problem! Electric fireplaces are perfect for single family homes, condominiums, apartments, mobile homes or cottages

Question: Can I install it myself?

Answer: Yes! Most electric fireplaces plug into any standard 120-volt outlet and do not require dedicated circuits*. It's as easy as plugging in a lamp! In addition, the Dimplex fireplace does not require any venting pipelines for fuel or expensive professional reconstruction to your home. Whether the fireplace is being installed into one of the many attractive mantels or into an existing fireplace opening, installation is fast and easy!

*Built-in electric fireplaces may require a 240 volt circuit which should be installed by a certified electrician.

Question: Is it safe?

Answer: The Dimplex fireplace has full electrical certification throughout North America for complete peace of mind. To ensure the safety of your family members, no combustible energy sources are used to produce the flame. This means that you never need to worry about oxygen depletion or carbon monoxide poisoning in your home and the glass remains cool to the touch to ensure children don't burn their hands on the glass. It also does not contribute to indoor moisture or mold concerns. Other features include impact resistant safety glass and safety cut out with reset controls.

Question: Are there different sized mantels available?

Answer: Yes. Dimplex mantels are available in a wide range of attractive trims and mantel surrounds to match or accent the individual décor of your home. The space saving cabinet and corner style units tuck into any room.


Question: How many different models do you have in the showrooms?

Answer: Each showroom has between 25 and 35 different working models on display. We have the largest selection of Dimplex fireplaces in the country at the best prices.